Vendors

ACCS strives to procure quality products and services at a competitive price from suppliers and contractors who can best meet the functional, quality, schedule and service needs of our system.  We are committed to diversity, opportunity and fairness, and encourage open competition for our business.

Active RFP

 

The Alabama Community College System (ACCS) is seeking proposals from qualified and experienced companies to provide a comprehensive service management/ticketing software for system-wide deployment.

Deadline for Receipt of Proposals: December 4, 2025, at 2:00 p.m.

Public Opening of the RFP: Held December 5, 2025, at 11:00 a.m. at the ACCS System Office. The opening was open to anyone who submitted a response and was viewable on a Zoom Webinar.

Point of Contact: Jim Mankowich, [email protected]

  • How many technician-type users will need access to the new system (to perform work, work on tickets, maintenance orders, etc.)?
    • ITSM – 240 Technicians
    • FSM – 240 Technicians
  • Are you currently using any asset tracking tools currently (InTune, SCCM, Jamf, etc.)?
    • The ACCS System Office utilizes our current ITSM Software (Vivantio) for asset tracking. 
  • Are you looking for the solution to perform hardware asset discovery?
    • If so, how many assets do you expect to discover – think things with an OS (PCs, Servers, Chromebooks, etc.)?
    • Yes, we are looking to perform hardware asset discovery.  As this is a ACCS System-wide deployment across all twenty-four community colleges and the ACCS System Office.  We expect asset discovery to see upwards of 50,000 devices.
  • Are you looking to do deep software asset discovery including software usage on your assets? If so, what is the number of assets you wish to perform this analysis on? Again, think things with an OS (PCs, Servers, Chromebooks, etc.)?
    • Yes, we are looking for in-depth discovery of all software (both licensed and non-licensed) within these physical and virtual assets.  Once again, as this is an ACCS System-wide deployment, we expect the asset count to be upwards of 50,000 devices.
  • What is Alabama CC current ITSM platform?
    • The ACCS System Office currently uses Vivantio as our ITSM platform.  As this is a system-wide implementation involving all our colleges, each college is currently running their own ITSM environments that we do not have access to. 
  • How many techs of fulfillers will be accessing the new platform?  This will determine licensing costs.
    • ITSM Technicians Count:              240
    • FSM Technician Count:                 240

Relevant Documents

ACCS 2024 Joint Purchasing Agreement

If you have any questions, please feel free to email us at [email protected] or [email protected] .

Thank you so much for your interest to become a part of our JPA to serve our community colleges and other institutions (K-12) of higher learning.

Participating Institutions of Public and Higher Education

To become a participating institution, please complete the JPA MOU Memo and JPA Memorandum of Understanding. Email to [email protected].

2024 ACCS JPA MOU Participants:

  • Alabama A & M University
  • Alabama Fire College
  • Athens State University
  • Auburn University
  • Auburn University of Montgomery
  • Autauga County Board of Education
  • Autauga County Schools
  • Jacksonville State University
  • Pelham City Schools
  • University of Alabama at Birmingham (UAB)
  • University of North Alabama
  • Trussville City Schools

The ACCS – 2024 Joint Purchase Agreement Vendor Award

Vendor Name Contract Number Disclosure Form & Certificate of Compliance Form RFB
Business Systems Consultants 2024-ACCSITSJPA-0053 Disclosure Form & Certificate of Compliance Form RFB
ConvergeOne 2024-ACCSITSJPA-0057 Disclosure Form & Certificate of Compliance Form RFB
EndeavorIT 2024-ACCSITSJPA-0043 Disclosure Form & Certificate of Compliance Form RFB
HP 2024-ACCSITSJPA-0031 Disclosure Form & Certificate of Compliance Form RFB
MGT Impact Solutions (Formerly known as Layer 3) 2024-ACCSITSJPA-0029 Disclosure Form & Certificate of Compliance Form RFB
One Diversified 2024-ACCSITSJPA-0003 Disclosure Form & Certificate of Compliance Form RFB
Reliant Media 2024-ACCSITSJPA-0061 Disclosure Form & Certificate of Compliance Form RFB
RJ Young 2024-ACCSITSJPA-0047 Disclosure Form & Certificate of Compliance Form RFB
SHI 2024-ACCSITSJPA-0045 https://www.accs.edu/wp-content/uploads/2024/05/SHI-Disclosure-Cert.pdf RFB
ESB Group 2024-ACCSITSJPA-0041 Disclosure Form & Certificate of Compliance Form RFB
Uniti Fiber 2024-ACCSITSJPA-0019 Disclosure Form & Certificate of Compliance Form RFB
Xerox Business 2024-ACCSITSJPA-0001 Disclosure Form & Certificate of Compliance Form RFB
VeriNext 2024-ACCSITSJPA-0017 Disclosure Form & Certificate of Compliance Form RFB
Mainline Business Systems 2024-ACCSITSJPA-0011 Disclosure Form & Certificate of Compliance Form RFB
HighTide Technology 2024-ACCSITSJPA-0013 https://www.accs.edu/wp-content/uploads/2024/05/High-Tide-Disclosure-Cert.pdf RFB
Ring Central 2024-ACCSITSJPA-0049 Disclosure Form & Certificate of Compliance Form RFB
Riverside Technologies 2024-ACCSITSJPA-0007 Disclosure Form & Certificate of Compliance Form RFB
Power Productions 2024-ACCSITSJPA-0009 Disclosure Form & Certificate of Compliance Form RFB
Vision Technologies 2024-ACCSITSJPA-0062 Disclosure Form & Certificate of Compliance Form RFB
C2 Technology Group 2024-ACCSITSJPA-0055 Disclosure Form & Certificate of Compliance Form RFB
Conference Technologies Cti 2024-ACCSITSJPA-0039 Disclosure Form & Certificate of Compliance Form RFB
ITAC 2024-ACCSITSJPA-0059 Disclosure Form & Certificate of Compliance Form RFB
Clearwinds 2024-ACCSITSJPA-0023 Disclosure Form & Certificate of Compliance Form RFB
Howard Technologies 2024-ACCSITSJPA-0033 Disclosure Form & Certificate of Compliance Form RFB
Lockstep 2024-ACCSITSJPA-0051 Disclosure Form & Certificate of Compliance Form RFB
M3 Technology Group 2024-ACCSITSJPA-0037 Disclosure Form & Certificate of Compliance Form RFB
Boldyn Higher Ed Networks, LLC 2024-ACCSITSJPA-0015 Disclosure Form & Certificate of Compliance Form RFB
C Spire 2024-ACCSITSJPA-0025 Disclosure Form & Certificate of Compliance Form RFB
Blue Plains Technology 2024-ACCSITSJPA-0005 Disclosure Form & Certificate of Compliance Form RFB
Insight 2024-ACCSITSJPA-0021 Disclosure Form & Certificate of Compliance Form RFB
Emerging Technology EMTECH 2024-ACCSITSJPA-0035 Disclosure Form & Certificate of Compliance Form RFB
Engineered Audio Video 2024-ACCSITSJPA-0004 Disclosure Form & Certificate of Compliance Form RFB